What led to this recall?
Based upon the increase in the number of finger trap incidents in the U.S. we felt it was in the interest of customer safety to quickly develop a solution to this potential problem. Safety has been a compulsory focus for our entire 42 year history. The solution was developed with cooperation from the Consumer Product Safety Commission.

Are Maclaren Strollers safe?
Yes, Maclaren USA's strollers meet all U.S. ASTM & JPMA compliance standards. These certifications guarantee our strollers meet the required maximum safety standards. The voluntary recall is to alert the operator when opening or closing the stroller of the possible risk of injury.

Maclaren umbrella strollers have served as the benchmark for quality for this category and have maintained outstanding records for safety along with durability for over 40 years. Our worldwide return rates are less than 1%.

What is the safety concern?
The elbow joint of the stroller's hinge mechanism poses a risk to the child when the consumer is unfolding/opening or closing the stroller. When the stroller is fully opened and erect there is no risk of finger entrapment. Please check the image.

All Maclaren strollers conform to and often exceed ASTM standards. This is a voluntary recall and does not relate to a product defect nor non-compliance with U.S. or other international standards.

Maclaren's Zero Tolerance policy of safety is built upon the provenance when you buy something for your baby excellence is the least you expect.

What model stroller does this apply to?
The voluntary recall involves all Maclaren single and double strollers. It does not relate to a specific model or year of purchase.

How do I eliminate risk of injury?
We are providing free of charge hinge covers. To obtain your hinge covers please fill out the online form or call us at 1-877-688-2326. This remedy was developed in cooperation with the Consumer Product Safety Commission and will avoid possible contact with the side hinges to eliminate risk of injury.

Strollers are mechanical products not unlike bicycles or automobiles and have scissor or pinch points that cannot be eliminated. Never use your hands to open or close the stroller – they are engineered to be operated by foot. Operators should always read the operating instructions before use—don’t force the mechanisms—stop and check the instructions.

Do I need to return my stroller to the store or to Maclaren to make the repair?
No, you can request the hinge covers through this website www.maclaren.us/recall which are easily affixed by anyone operating the umbrella stroller. We have included instructions with the hinge covers. They do not require technical assistance to insure safe operation.

What does the cover kit consist of?
The kit consists of two simple covers to fit the left and right hand hinges on the sides of the stroller. Twin stroller owners will receive a set with three covers (for both side and middle hinges).

Be sure when making your request to enter the correct type of stroller on your application (single or twin stroller). Please check the demo:

Hinge cover instructions: Single | Double

Is it safe to use my stroller while I wait for the covers to arrive?
Until the kit arrives and you have fitted it, you should use extra care when folding and unfolding the strollers and be sure children's hands are well clear of all mechanisms. Always remember that vigilant parent care is the best action to prevent injuries of this type happening to infants when strollers or any other 'mechanical' products are being used with children.

I have a stroller made by a different manufacturer with a similar hinge. Does the cover kit fit other similar strollers?
The Maclaren hinge covers are designed to fit Maclaren strollers only and are not available to owners of non-Maclaren strollers.

What information do I need when I apply for the hinge covers?
We will just need your contact details and your Maclaren stroller model (this includes the identification number located on the underside of your stroller if you bought it since 2007). You do not need proof of purchase.

I am planning to buy a Maclaren stroller, do I need to obtain the hinge covers?
Retailers are required to provide the hinge covers with your purchase. Within a few months all strollers will have the hinge covers already fitted.

I have two Maclaren strollers. Can I apply for more than one set of hinge covers?
You will need to fill out two applications as we can only supply one set of covers per order.

Can I get the hinge covers from my retailer?
It will be faster to request your kit while you are on this site now as we cannot ensure all retailers will have sufficient stock of kits for all of their customers.

How do I check the status of my shipment of hinge covers?
Please allow for 10 to 15 business days from date of your order for delivery. Please e-mail us at recall@maclarenbaby.com to check the status of your shipment.